Can pick up and drop off be selected outside the working hours of the office? Does the reservation need to have the exact pick up time? Can drop off be agreed upon for a city which does not have your office? Can the rented vehicle be dropped off at a location other than the pick up one? What is the minimum amount of time I can rent a vehicle for? Is there a maximum vehicle rent period? Is there a limit on the mileage done during the rent period? What additional equipment can I select during the reservation process or at the vehicle pickup itself? Do I need to reserve additional equipment before the vehicle pickup? Do I need to choose additional insurance during the reservation process? How can I decrease the excess amount? What are additional insurance packages? What is Insurance Excess? If I have issues during the reservation process, who can I contact? Can I pick up my reservation in locations other than your offices? What category of vehicles can I Reserve? Can I pick a specific car model? Which credit cards do you accept? Can I use my credit card to make a reservation for another person? Do I need my driver’s license to make a reservation? Do you charge the amount of the reservation before renting? What are the payment options?